Our state-of-the-art NOC (Network Operations Center) is in NYC and maintains a direct connection to multiple Tier 1 Internet backbones. The WanderPort NOC is powered by multiple, fully redundant application and database servers, network head-end equipment, and advanced monitoring systems that give us a real-time snapshot of all deployed networks. This allows us to proactively monitor events before they become user complaints and, ultimately, network downtime.

Our NOC support center is also based in NYC, with operation centers in California as well as abroad. Our agents are multi-lingual and can quickly access the details of your network, along with the full suite of our monitoring tools. They also have the ability to dispatch an onsite technician 24/7/365 when necessary to quickly resolve a local problem.