Support Features
Now, with WanderPort, you can rest assured that the solutions you rely on to fill rooms, increase revenue and reduce your overhead are in the hands of reliable, accountable, professional support partners. Your guests, and the technologies they use, will be monitored, serviced and supported, every minute of every day by our world class, full-service network control, customer care and call center, with our onsite break-fix experts standing by in your area. Guaranteed!
- Our support solutions cover all the steps of your system integration.
- Our Guarantee: We guarantee the installation and the equipment we provide with our single point of contact customer care and call center.
- Not yet a client? Even if your property is not currently an e-com client, we can support and service and fix your technologies.
- “White Label” Services: We offer affordable and flexible packages of services to partners who wish to brand and offer our world-class service and support solutions to their clients as their own.
- 24/7/365 Call Center Support: With a toll free, full service call center that is open 24 hours a day, 7 days a week, 365 days a year, there is always someone there to assist you and your guests with any challenge that may arise.
- Back-Office Service and Support: We have a renowned track record for installing many properties within a short period of time and operating back-end systems designed to support and monitor all our partner locations at once.
- Onsite Break-Fix and Support: We work with a world wide network of service and support agents. This allows us to offer onsite break-fix, conference support and equipment installations in an incredibly rapid manner.
For more information about WanderPort’s support services contact us at:
1-866-910-9434